Frequently Asked Questions
Quick answers about ordering, payment, delivery, packages, and dietary needs.
Answers before you order
Tap any question to open the answer.
Catering orders normally require at least 48 hours’ notice. Larger or highly customized events may need additional preparation time.
No. Submitting the form creates an order request. Right Slot Catering reviews availability, pricing, service details, and payment before the order is confirmed.
Payment is required before food preparation begins. The available payment method and instructions appear during ordering. Cash orders remain Payment Pending until staff receives and records the payment.
Available service choices are shown during ordering. Select pickup, delivery, delivery and setup, or full-service catering when the option is available for your event and location.
The food estimate covers selected dishes and packages. Delivery, setup, taxes, staffing, and other service charges are reviewed and confirmed separately when applicable.
Yes. Active packages display their available sides, entrées, supplies, and add-ons. Choose only from the controlled options shown for that package, then use Special Requests for information not already available in the menu choices.
Enter the full guest count. The ordering system warns when the selected package quantity may not cover the event and offers an easy quantity increase. You may also submit the request for staff review if the smaller quantity is intentional.
Supplies are included only when the selected dish or package specifically says so. Otherwise, choose them as an available add-on or ask for them in the request.
Yes, when they are active in the menu or available as package add-ons. The ordering page shows only currently orderable choices.
The order form includes vegetarian, vegan, gluten-free, dairy-free, nut-allergy, and other dietary selections. Always describe serious allergies or cross-contact concerns in the Allergy Details field so the caterer can review them directly.
You receive an email after submission and additional messages when payment or order status changes. Registered customers can also review status and reorder through My Catering Account.
Still have a question?
Send Right Slot Catering a message and include your event date and guest count.